Mentioned: Design thinking and burnout prevention in academic libraries

Ashley Roach-Freiman shares best practices she learned as she planned and implemented a design thinking approach to manage change and conceptualize and implement strategic planning at her academic library. The 2017 low morale study, along with burnout and other negative workplace phenomena, was mentioned. The approach – and planning in general – was applied as an effort to avoid the development of workplace abuse and neglect and associated enabling systems, including staffing and employment and uncertainty.

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